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Rivian Tops Consumer Reports But Misses S&P Loyalty Awards

Rivian topped Consumer Reports' Owner Satisfaction rankings for the third year in a row, but didn't pick up a single S&P Global Mobility loyalty award and slipped below average in J.D. Power's premium EV study. Same brand, three of the bigger industry surveys, three different stories, and the reason behind the gap is more interesting than the headlines suggest.




