Rivian Care is not one plan, it is two, and they cover completely different things. Here is a plain breakdown of what the Vehicle Service Contract and Preferred Vehicle Protection each include, what they leave out, and how to get a quote.
Rivian Care has expanded again, and the optional protection program is now live in even more states. Here is the full list of where it is available, along with a quick breakdown of what the two coverage options actually include and why buying while your warranty is still active saves you money.
NHTSA reopened the Rivian rear toe link issue in late May, and the new investigation covers 114,922 R1T and R1S vehicles, far more than the roughly 20,000 caught up in January's recall. An investigation is not a recall and it may close with nothing, but the jump from a few thousand serviced cars to nearly the entire modern R1 fleet is the part worth watching, especially landing weeks before R2 deliveries start.
Rivian Care is no longer Texas-only. The optional Assurant-backed protection program is now live in six states, Colorado, Georgia, Illinois, New York, Oregon, and Texas, with a national rollout still on the way. Here's what's covered and how to get it.
Rivian's software and autonomy leads jumped into a Reddit AMA and ended up spilling more concrete R2 detail than we've gotten in a while. Wassym handled most of it, with James stepping in for the self driving questions. From point to point autonomy timelines and the edge compute bet to the heat pump, the charging mat retrofit, and why the premium audio actually works, here's everything worth knowing.
Rivian is piloting a new digital key program at select U.S. service centers that lets owners use their phone as a key on loaner vehicles through the Rivian mobile app, replacing the key card-only experience.
Rivian has partnered with ALLDATA to bring official OEM repair and diagnostic information to independent repair shops nationwide, expanding service access and helping reduce repair delays for owners.
Rivian says its service experience is evolving to be faster, more proactive, and increasingly mobile, with 50+ new Service Centers planned, a major expansion of Mobile Service, and AI powered diagnostics designed to reduce wait times and keep owners out of the service bay altogether.
Let’s be honest, this isn’t something any of us want to think about. Emergencies aren’t fun to talk about, but they’re incredibly important to…
Zack from JerryRigEverything called out Rivian this week after learning it costs $775 to replace the two 12-volt batteries in his R1T, and Rivian wouldn’t even…
