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Can Rivian Hit an 80% Mobile Service Target?
Rivian is doing nearly 60% of service via mobile vans and trucks, aiming for 80% to beat service center bottlenecks. Having experienced this with three Rivians, it’s incredibly convenient. However, pushing complex repairs to driveways just to hit a target risks hurting quality.
PSA – Shop Your Rivian Trade-In Before You Order An R2
Rivian appraised my R1T at $66,520. Carvana came in at $75,200 and Ever ended up paying $76,000. If you are trading in for an R2, shop your Rivian trade-in around first. The spread can run thousands.
The Sunday Drive – R2 Configure Emails, Service Layoffs, and Driver+ Lawsuit
Quieter week after the R2 launch. Configure emails ramp up, Rivian lays off hundreds from its service teams, and a Driver+ lawsuit lands over Gen 1 hands-free claims. Plus a new all in one location, the ChargeScape partnership, and my revamped Accessory Guide is live.
Why Rivian’s Boring Software Updates Are the Ones That Matter Most
We want a new feature every month and we want the bugs gone, and we get loud when either one is missing. That is the corner Rivian is stuck in, and the boring updates are the ones doing the real work.