Service

Stay informed on Rivian’s evolving service landscape. This category covers everything from new service center openings and mobile repair expansions to software-driven diagnostics and customer support initiatives. As Rivian scales its operations, it aims to enhance the ownership experience through increased service accessibility and efficiency. Check back regularly for updates on how Rivian is addressing service challenges and improving support for its growing customer base.

Rivian Opening New Service + Demo Center in Orlando North This Saturday

Rivian fans in Central Florida, mark your calendars. Rivian is hosting a grand opening celebration for its new Orlando North Service + Demo Center on Saturday, July 19, 2025, from 12:00pm to 4:00pm. This new location at 4000 Shader Rd., Orlando, FL 32808 marks Rivian’s second Service + Demo Center in the Orlando area, giving current and future owners more access to service, support, and hands-on experiences. The event will include: I’ll be there too, repping RivianTrackr and handing out free RivianTrackr stickers to anyone who stops by,…

Rivian Preferred Vehicle Protection vs Vehicle Service Contract Full Breakdown

Rivian is rolling out two new vehicle protection offerings through its Rivian Care program, both administered by Assurant: Preferred Vehicle Protection (PVP) and the Vehicle Service Contract (VSC). While they sound similar, they cover very different needs. Here’s a breakdown of what each one offers and how they compare. Currently, these Rivian Care products are only available to customers in Texas, with plans to expand to more states later this year. tl;dr Preferred Vehicle Protection (PVP) focuses on cosmetic and everyday hazard damage like curb…

New Recall for 2025 Rivian R1T and R1S Over Front Turn Signal Issue

Rivian has issued a new recall affecting certain 2025 model year R1T and R1S vehicles due to a potential issue with the front turn signal lamps. According to the company, a supplier manufacturing issue may prevent one or both front turn signals from illuminating or flashing properly. This means the vehicle may not meet the requirements of Federal Motor Vehicle Safety Standard 108, which covers exterior lighting and signaling. While Rivian says it’s not aware of any accidents or injuries…

Here’s Where Rivian Is Opening New Service Centers in 2025

Last month, RJ Scaringe said Rivian was focused on “quickly scaling up and improving service,” and we’re now seeing more of that take shape. Rivian currently operates about 77 Service Centers across North America, intending to hit 100 soon. Even more important? The plan is for 70% of all service issues to be handled through mobile service, which means fewer trips to a shop and more convenience for owners. RivianTrackr can now confirm several new Service Center locations planned for 2025.…

Rivian Targets 70% Mobile Service by End of Year

Rivian CEO RJ Scaringe just shared an encouraging update on Instagram about the company’s expanding service network. After facing early challenges meeting demand in certain areas, Rivian is quickly scaling up to improve support for its growing customer base. The company now operates 77 physical Service Centers across the country and plans to boost that number to 100 by the end of the year. But the biggest push is coming from Rivian’s mobile service. With 550 Mobile Service Vehicles already…