Within the first month of owning my R2, the AC compressor failed while I was in South Florida in 98 degree heat, and this video is the full story of what broke, how Rivian handled it, and whether it could happen to your R2. The short version is that Rivian got me sorted quickly and it cost me nothing, but there is a real wrinkle here that other R2 owners should know about.
Jose CastilloFounder and Editor
Jose Castillo is the founder of RivianTrackr and has owned and driven Rivians since early in the brand's consumer history. He currently drives an R1S and an R2 in Florida and uses Universal Hands-Free every day. As a credentialed Rivian journalist, he has covered the R2 First Drive in Park City and SXSW firsthand and has spoken directly with Rivian's software and autonomy leadership.
You have the right attitude. A mechanical item failing is always a possibility, anyone thinking it can’t happen and gets upset when it does has frustration in their future.
Life is to short, people need to chill and roll with the surprises, it will make them happier in the long run.
I was told I missed you by two hours! I have an R1T currently and went for a R2 demo drive this afternoon. Somehow your name popped up talking with sales and watching videos. LOL, Glad the AC is fixed!
You have the right attitude. A mechanical item failing is always a possibility, anyone thinking it can’t happen and gets upset when it does has frustration in their future.
Life is to short, people need to chill and roll with the surprises, it will make them happier in the long run.
I was told I missed you by two hours! I have an R1T currently and went for a R2 demo drive this afternoon. Somehow your name popped up talking with sales and watching videos. LOL, Glad the AC is fixed!