Rivian has temporarily stopped delivering R2 vehicles finished in Half Moon Grey. The hold was confirmed today and follows the bumper mismatch an owner posted about earlier this week, where a car showed up at the service center with a front bumper in a different shade of grey than the body.
Around 800 vehicles are affected.
The problem appears to sit with plastic exterior pieces that get painted separately before they are put on the vehicle. Somewhere in that process, the wrong parts got matched to the wrong bodies, which is how a Half Moon Grey R2 ended up wearing a bumper in El Cap Granite (or at least a completely different shade of grey), a color Rivian uses on R1 and does not offer on R2 at all.
The owner in that first case, posting as u/andymoog on r/RivianR2, got the call at 8 am on his pickup day. Six hours before he was supposed to take the car. He was given three options, none of them fast, and service ended up canceling the appointment outright rather than letting him drive off with a bumper they would swap later.
Holding an entire color is a bigger move than fixing one car, and with roughly 800 units in the batch, it is easier to understand why they did it that way. Pre-painted parts are inventoried on their own, separate from bodies, so a mix-up there can travel a long way before anyone standing in front of a finished vehicle notices anything.
No word yet on when Half Moon Grey deliveries start back up. Anyone waiting on that color should probably plan around a delay.
I hope that the paint is better than my 2024 F 150 it scratches so easy and im sick of it
How did it leave the factory with a color mismatch? Serious QC issue where no one is empowered or confident enough to say hold it?
Rivian…….come on now. This isn’t good. Fix the problem and get back on track!
That seems to be what they’re doing. Others have posted that maybe factory QC should have caught it, and have a point, but I’m not surprised that a totally new vehicle has issues during production ramp. Remember the reputation the early Tesla Model 3s had for imperfections (and eventually when I bought in 2023, it was flawless, Tesla having worked out all the issues).
I wonder if Rivian would let affected buyers swap to a more colorful color…would mean