Rivian Adventure Network Ranks Third in JD Power 2026 Study

In the JD Power 2026 survey relating to public charging, Rivian’s Adventure Network came in third place, after IONNA and Mercedes-Benz.

The results show IONNA with 807 points, Mercedes-Benz Charging Network at 797, and Rivian at 755. These were the only three DC fast-charging networks that were eligible for an award this year. The networks operated by the original equipment manufacturers are overtaking the older ones, mainly because they get the basic things right, such as the charger working when you arrive at it.

I’d like to include my own note since I’ve used all 3 of these on both the R1 and the R2, and each one has been a truly excellent plug-and-charge experience. Sessions start on the first attempt and they tend to always be at a safe and clean location.

The proportion of drivers who arrive at a charging station only to find it doesn’t work has dropped to 12%, the lowest figure that JD Power has ever recorded, compared with 14% the previous year. And anyone who has driven an EV on a long trip knows a dead stall is worse than a slow one.

Third appears to be about right for RAN in theory, and the sites have been thought out sufficiently that you don’t end up having to charge in the back corner of a Walmart parking lot. Rivian still doesn’t have anywhere near the level of coverage that the older networks have, so there is room for improvement and growth.

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Jose Castillo Founder and Editor
Jose Castillo is the founder of RivianTrackr and has owned and driven Rivians since early in the brand's consumer history. He currently drives an R1S and an R2 in Florida and uses Universal Hands-Free every day. As a credentialed Rivian journalist, he has covered the R2 First Drive in Park City and SXSW firsthand and has spoken directly with Rivian's software and autonomy leadership.
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2 Comments

  1. RAN has seemed fine. I used it twice last weekend in Walsenburg; nice to have a charge station filling that gap, and conveniently alongside the grocery store. I’ve used about 8 of their locations, and a Waypoint Network location or two (their level 2 chargers).

    RAN seems on the pricier end, though that does get renewable energy supposedly.

    The iONNA in Limon worked well; nice to have 24/7 restrooms and indoor lounge.

    Walmart chargers tend to be in front of the store, in surprisingly convenient locations, and for a new CPO have seemed to work well. I’ve not seen them out back.

    iONNA and Walmart both using 400kW chargers will someday be useful, when more vehicles can charge that fast (or faster).

    What makes CPOs eligible for this award?

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